is registered at: Greetwell Place | Limekiln Way | Lincoln | LN2 4US (“the Company”).
1. WHAT INFORMATION DO WE COLLECT ABOUT YOU & YOUR CHIDREN?
When making a booking from within our website we will collect information when you register an account, book services, voluntarily complete an enquiry form or sign up to our mailing list.
– Personal Data Collection for Bookings We collect your full name, email address, telephone number, child’s name, child’s DOB, child’s school year, any heath issues relating to each child and information regarding how they will be collected at the end of any services in which your child takes part.
– Personal Data Collection for Marketing We collect your full name and email address. We also use Google Analytics and Facebook Pixels to track website usage using cookies. This collects IP data.
2. HOW WILL WE USE THE INFORMATION ABOUT YOU?
We use the information collected to process your bookings and send you updates about your account under legitimate interest. Your children’s information is used to ensure your child is placed in the correct age group for clubs and camps and for health and safety aspects relating to our services.
If you have agreed to receive marketing, we will send you personalised emails/SMS communication with related information, offers and updates about our services under the legal basis of consent.
We do not share your information with any third parties.
3. EMAIL SIGN UPS
If you agree, we will send you information about our services and other related content that might be of interest to you.
If you have consented, you can opt out anytime using the unsubscribe link in each email. Alternatively, you can contact us at [email protected] to be removed from marketing lists.
If you enter details for a free competition or taster session your details will be used to send you the information required or to contact you to arrange the finer details. If you do not opt in for Marketing emails/SMS your details will not be used at all.
4. ACCESS TO YOUR INFORMATION AND CORRECTION
You have the right to request all information we hold for you. You also have the right to withdraw your consent at any time.
You can view, update and delete account information anytime by logging in to your account.
You can view your marketing email details and preferences by clicking the update preferences link provided within all the emails you receive from us.
You can unsubscribe anytime using the unsubscribe link at the bottom of each email we sent.
5. RETENTION OF YOUR INFORMATION
If you have registered for an account, we will hold this information on our secure database until a period of inactivity reaches 1 year.
If you sign up to receive marketing emails/SMS we will hold data until you unsubscribe. We will regularly review data and may remove emails from our list who have be inactive for over 2 years.
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of our website. We use the data to help improve the website and your experience.
For more information about cookies visit www.aboutcookies.org
You can also set your browser not to accept cookies and remove cookies from your browser. This is explained at www.aboutcookies.org.
7. OTHER WEBSITES
If you link to any other website, we advise that read their own privacy policies.
9. HOW TO CONTACT US